Brine Tanks FAQ

Frequently Asked Questions About Brine Tanks.

  1. What is a water softener brine tank, and how does it work?

    • A water softener brine tank is a reservoir that holds a highly concentrated solution of salt (brine). It works by flushing the brine through the resin tank during the regeneration process. The brine helps to recharge the resin beads, allowing them to continue removing hardness minerals from the water.
  2. How often should I refill the salt in my water softener brine tank?

    • The frequency of salt refills depends on various factors such as water hardness levels, household water usage, and the size of the brine tank. As a general guideline, it's recommended to check the salt levels at least once a month and refill as needed to ensure uninterrupted softening operation.
  3. Can I use any type of salt in my water softener brine tank?

    • While most water softeners can use different types of salt, such as rock salt, solar salt, or evaporated salt, at Lancaster Water Group we recommend Solar Salt for all of our softeners. Generally, using high-purity salt without additives is preferred to prevent potential buildup in the tank and resin bed. Solar Salt is a type of salt not a brand, Lancaster does not have a preference on salt brands or manufacture. 
  4. Why is there water in my water softener brine tank?

    • A small amount of water in the brine tank is normal (on Diamond Line Softeners) and necessary for dissolving the salt and creating the brine solution during regeneration. However, if you notice excessive water or flooding in the brine tank, it could indicate issues such as a malfunctioning valve or improper drainage during regeneration, requiring professional inspection and repair. Lancaster Water Group's other line of softeners will keep the water level higher at all times. 
  5. How do I clean my water softener brine tank?

    • Cleaning the brine tank typically involves emptying it of salt and brine, then scrubbing the interior surfaces with a mild detergent solution and rinsing thoroughly with clean water. It's essential to avoid using abrasive cleaners or sharp objects that could damage the tank or its components. 
  6. What should I do if my water softener brine tank is not filling with water during regeneration?

    • If the brine tank is not filling with water during regeneration, check for potential issues such as clogged brine line, malfunctioning float assembly, or insufficient water pressure. Ensure that the water supply to the softener is turned on and that there are no blockages in the system. If troubleshooting steps do not resolve the issue, consult a professional technician for assistance.
  7. Is it normal to see salt "bridging" or clumping in my water softener brine tank?

    • Salt bridging occurs when salt forms a hard crust or layer at the top of the brine tank, impeding the flow of water and affecting the regeneration process. Clumping can also occur due to moisture or improper salt storage. Breaking up the salt bridge with a broom handle or similar tool and ensuring proper salt storage can help prevent these issues.
  8. Can I use potassium chloride instead of sodium chloride (salt) in my water softener brine tank?

    • Yes, potassium chloride can be used as an alternative to sodium chloride in water softener brine tanks, especially for individuals concerned about sodium intake or environmental impact. However, potassium chloride is typically more expensive than sodium chloride and may require adjustments to the softener settings. Consult a professional technician for assistance.
  9. How do I know if my water softener brine tank is functioning correctly?

    • Signs of a properly functioning brine tank include consistent salt dissolution, adequate water levels during regeneration, and softened water throughout the household. Monitoring salt levels, inspecting for salt buildup or clumping, and performing periodic maintenance checks can help ensure the brine tank operates effectively. If you notice any irregularities or issues, it's advisable to seek professional assistance.